Decant Product Design
Decant Product Design
End-to-End SaaS Wireframes High Fidelity Design Figma
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Creating a Universal Warehouse Product
Creating a Universal Warehouse Product
Fortna needed a universal order-fulfillment product that was customizable for its warehouse clients. As the Senior UX Designer assigned to this module, I revamped the current project offering to be more user friendly, aesthetically pleasing, functional, and more efficient.
Impact
My design efforts resulted in 52% less clicks for the end user, 45% less screens per task, and 36% improvement in processing time per task.
Define
Define
Understand warehouse spaces, logistics, procedures
Be aware of system limitations
Define the end goal:
Modern system for warehouse workers to pack orders for stores and end consumers
Several clients can use this product, and customize it with configurable options
Define common exception flows and exception handling instances
Research
Research
Conducted on site user interviews to understand operator pain points of the current project design
Researched the most used actions needed for the operators
Sketched low fidelity wireframes to ideate layout concepts
Developed workflows alongside product managers to account for edge cases and exceptions
Design
Design
Created clear workflows for user needs without detailed requirements
Iterated design concepts with product and software teams to develop useful experiences, while advocating for end users
Gave presentations to internal Product Stakeholders, often defending designs and re-iterating unclear elements
Created a new menu and icons just for fun and the PMs loved it!
Before and After
Before and After
...From outdated to modern!
Results
Results
Resolved customer pain points, within decant product offering, resulting in 52% less clicks for the end user, 45% less screens per task, and 36% improvement in processing time per task.
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